Author Archives: Roy H. Williams

The Exact Science of Creativity

It was during the Business Topology module of the Magical Worlds curriculum that John Quarto-vonTivadar raised his shy hand and quietly asked, “Have you ever studied TRIZ?” Seeing the blank look on my face, John knew instantly that he might as well have asked, “How much should a hamster weigh?” “No, John, I’ve never even &hellip Continue reading »

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Are You Making the Old Mistakes?

You need some new ideas because the old ones aren’t working. The time has come to reinvent your product and your company, maybe even yourself. But the only framework within which you can visualize a new system is the old system. Like a dog chasing its tail, you keep coming back to the same old &hellip Continue reading »

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CRM the Next Big Thing

Branding has dominated the landscape of corporate America in recent years, but the best business minds in America predict that we’ll soon be hearing that term with steadily decreasing frequency. According to analysts Joe Romano (Scull and Co.) and Eric Rhoads (Radio Ink) and Shuki Lapid (Yehuda,) CRM is the new business focus most likely &hellip Continue reading »

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Two Kinds of Customers

The student became the teacher last week when Wizard Academy graduate Bill Bergh taught me something that I had never previously realized, even though Dr. Nick Grant had explained it to me at least half a dozen times. It was one of those times when you slap yourself on the forehead and ask, “Why did &hellip Continue reading »

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Is God in the Details?

The left brain is your link to this physical world and the right brain is your link to the spiritual. It’s all very simple, really. It’s just a question of body and soul. Sight, sound, touch and muscular control are housed in the brain’s left hemisphere and provide your soul’s connection to physical reality. Language &hellip Continue reading »

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How to Get Free Press

Heads look down and hands begin to write every time I say it in a public seminar, so I always give people time to write it down. It’s one of those things that’s so obviously true that people are surprised they never thought of it on their own. “Bad advertising is about you, your company, &hellip Continue reading »

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How to Survive a Family Business

If you run your business like a family, you’re headed for disaster. The only thing that could possibly be worse would be to run your family like a business. Business values and family values are fundamentally opposite. Healthy families are built on unconditional acceptance and absolute equality. “No matter what you do, or don’t do, &hellip Continue reading »

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Help the Wizard Help You

One of the self-imposed guidelines regarding these Monday Morning Memos is that I try very hard never to use the words “I,” me,” or “my” when writing to you about your life and your career. This rule is broken no more than twice a year. Today will be one of those times. I need your &hellip Continue reading »

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How to Steal Your Life Back

The catcher walked out to the pitcher’s mound and everything came to a halt. Their brief conversation was punctuated only by the sweep of their eyes as they slowly scanned the crowd. The moment passed, the catcher walked slowly back to his place, and the game went on. Later, the commentator interviewing the winning pitcher &hellip Continue reading »

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Mental Jigsaw Puzzle

We live in a society that is over-busy. (I’ll bet you’re feeling a bit “behind” even as you read this, aren’t you?) I’m currently working on a MMMemo entitled “How to Steal Your Life Back,” and plan to send it to you soon. But this week I’m sharing a few disjointed, rambling thoughts in the &hellip Continue reading »

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